What We Do

Nicole Serena has worked in the Pharmaceutical Industry for over 28 years. She is the President and Managing Director, PSPConsult, a division of Waldron & Associates and co-Managing Director of The Cadence Learning Company Inc. She has over 10 years of experience in Patient Access and has consulted with over 20 Pharmaceutical Manufacturers assisting with their Patient Support Programs. She is a recognized author and speaker and has presented at Patient Access conferences within the USA and Canada over the past 7 years.

Tracey Cauley is a consulting professional with over 25 years’ experience in the Pharmaceutical and Biotech industry. Leveraging her knowledge in sales, marketing and human resources, Tracey has worked with numerous organizations to drive performance through award-winning learning & development, organizational effectiveness and leadership initiatives. She currently holds certifications with the Institute for Learning & Performance and the Human Capital Institute. As the co-Managing Director of The Cadence Learning Company, Tracey is keen to partner with industry leaders to inspire and empower their teams to perform at their best, drive value and achieve superior results.

Kim Christie has joined The Cadence Learning team as our Director, Business Development & Sales. Kim is responsible for creating broader awareness of our current and future product offerings such as PSPCertify™️, PSPDx™️, PSP Masterclass™️, PSP Inner Circle™️, and our PSP Development Series. She looks forward to connecting PSP professionals with programs and tools to help them achieve personal growth and performance excellence. Kim's 20 years in pharmaceutical sales coupled with her previous small business launch experience will be a great asset to our team.

Another new addition to The Cadence Learning team is Charlotte, our Program Manager, who will be supporting the planning, logistics and implementation of all our programs including PSPCertifyTM, PSP MasterclassTM and PSP Inner CircleTM. Charlotte’s past entrepreneurial experiences as an E-Commerce Coordinator and a small business marketer will be a great asset to our team.