We provide a wide range of engaging learning and certification programs for our PSP Partners. We also offer non-PSP focused learning for our clients as new needs emerge.
PSP Learning Specialists
We are passionate about learning and making a difference in the lives of patients!
Our unique blend of Patient Support Program and Learning & Development experience makes us an ideal team to support your training needs.
Nicole Serena has worked in the Pharmaceutical Industry for over 25 years. She is the Vice President, PSP Systems and Solutions for Waldron & Associates and co-Managing Director of The Cadence Learning Company Inc. She has over 8 years of experience in Patient Access and has consulted with over 20 Pharmaceutical Manufacturers assisting with their Patient Support Programs. She is a recognized author and speaker and has presented at Patient Access conferences within the USA and Canada over the past 5 years.
Tracey Cauley is a consulting professional with over 25 years’ experience in the Pharmaceutical and Biotech industry. Leveraging her knowledge in sales, marketing and human resources, Tracey has worked with numerous organizations to drive performance through award-winning learning & development, organizational effectiveness and leadership initiatives. She currently holds certifications with the Institute of Learning & Performance and the Human Capital Institute. As the new co-Managing Director of The Cadence Learning Company, Tracey is keen to continue her partnership with industry leaders to inspire and empower their teams to perform at their best, drive value and achieve superior results.